REFUND & REPLACEMENT POLICY

Due to the consumable nature of FMCG items, we do not accept returns or offer refunds.

Email within 2 days of delivery with:

• Order number
• Invoice image
• Outer box photo
• Clear photos of damage
• Unboxing video showing the issue

Replacement released within 7–10 working days after verification.

Email within 2 days with:

• Order number
• Invoice image
• Photo of received items
• Unboxing video

We will resend the missing item after verification.

Send within 2 days:

• Order number
• Mfg/pack date photo
• Images/video showing issue

Important Note:

• Taste or flavour preferences are not considered defects
• Only verified manufacturing defects qualify for replacement